Frequently Asked Questions
FAQs
Where do you ship?
We currently ship to addresses within the continental United States only. We are unable to deliver to P.O. boxes, military bases, diplomatic addresses, Alaska, or Hawaii.
How long does delivery take?
Orders are processed within 1 to 2 business days. Once shipped, delivery typically takes 5 to 7 business days. During busy seasons or due to external factors, delivery times may vary slightly.
For detail information, please visit Shipping Policy
How do I track my order?
Once your order ships, you will receive a shipping confirmation email with a tracking number and carrier details. You can also track your order through our website via our Order Tracking portal.
What is your return policy?
You may return products in new, unused condition within 30 days of delivery. We accept returns for both defective and non-defective items. For full return instructions, please visit our Refund & Returns Policy.
Do you accept exchanges?
At this time, we do not accept exchanges. If you wish to replace an item, simply return your original purchase and place a new order.
What payment methods do you accept?
We accept a wide range of secure payment methods, including:
- Credit and Debit Cards (Visa, Mastercard, American Express (Amex), Discover, UnionPay, Elo, JCB, and Diners Club)
- Digital Wallets (Apple Pay, Google Pay, Shop Pay)
- PayPal
All credit and debit card payments are processed securely via Shopify Payments.
For detail information, please visit Payment Policy